mb888 Privacy
Policy & Data Protection

1 Introduction & Scope of Policy

mb888 is a trusted online gaming platform offering a variety of entertainment services for users in Bangladesh, including slots, live casino, and cricket betting. The security and privacy of your personal information is very important to us, and we are always committed to protecting your data.

This Privacy Policy applies to the mb888.mom website and all services associated with it. This policy will inform you about what types of information we collect, why we collect it, how it is used, how long it is retained, and under what circumstances it may be shared with third parties.

2 What Information We Collect

We collect various types of information when you create and manage an account on the mb888 platform. This information comes from two main sources — information you provide directly and information collected automatically.

2.1 Personal Information You Provide

• Full name and date of birth (for age verification)
• Email address and contact details
• Documents required for identity verification
• Payment and financial transaction details (information related to transactions processed via bKash, Nagad, Rocket, Upay, or bank transfer)
• Security questions and password (stored in encrypted form)

2.2 Automatically Collected Information

• IP address and device type
• Browser and operating system information
• Time spent on the website and details of pages visited
• Information collected through cookies and similar tracking technologies
• Gaming activity records and transaction history

3 Purpose of Information Use

mb888 uses your information only for specific, legitimate, and transparent purposes. We never use your information for unnecessary or unauthorized activities.

We use your information for the following purposes:

• To create, verify, and manage your account
• To process financial transactions, including deposits and withdrawals
• To provide and improve gaming services without interruption
• To detect and prevent fraudulent activity
• To implement responsible gaming policies, including age verification
• To provide customer support and technical assistance
• To send relevant offers and promotional information with your consent
• To analyze the security and performance of the platform

4 Data Storage & Security

mb888 stores all your personal and financial information in accordance with the highest security standards. Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps your information protected from third parties during transmission.

4.1 Technical Security Measures

• Industry-standard SSL/TLS encryption
• Firewall and intrusion detection systems
• Regular security audits and updates
• Passwords stored in encrypted form (never in plain readable form)
• Restricted access policy — only authorized staff can view your information

4.2 Data Retention Period

We retain your information for as long as your account remains active and for as long as necessary to fulfill required legal or business purposes. Even after account closure, certain information may be retained for a period of time to meet legal obligations.

5 Sharing Information with Third Parties

mb888 does not sell your personal information or transfer it to third parties for commercial purposes. However, in certain limited circumstances, your information may be shared with specific third parties:

• Payment processors: Necessary information may be shared with bKash, Nagad, Rocket, Upay, and approved bank payment gateways to complete financial transactions.
• Technology partners: Gaming software providers and technology service companies, who are bound by strict confidentiality agreements with us.
• Legal authorities: Required information may be provided in response to a valid legal process, court order, or request from law enforcement agencies.
• Fraud prevention: Relevant information may be shared with security specialists in the interest of protecting you and all users.

Even when sharing information in the above cases, we ensure that third parties comply with our privacy standards and use your information only for the specified purpose.

6 Cookies & Tracking Technologies

The mb888 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the performance of our website.

6.1 Use of Cookies

• To maintain your login session and keep the platform secure
• To remember your preferences and settings
• To analyze and improve website performance
• To display relevant content

You can disable cookies by changing your browser settings. However, doing so may limit some functionality of the website.

7 Your Rights

As an mb888 user, you have certain important rights over your own information. We fully respect these rights and are committed to helping you exercise them.

7.1 Right of Access and Correction

You can view the personal information stored in your account at any time, and if any information is incorrect or incomplete, you can request a correction. Contact our support team to submit this request.

7.2 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may be retained for a specified period due to legal obligations, fraud prevention, or security reasons.

7.3 Right to Object to Data Processing

If you believe your information is being used inappropriately, you have the right to raise an objection. You can opt out of promotional communications at any time.

7.4 Data Portability

You may request a copy of the information you have provided to us in a specific structured format, which can be used for your personal records or any other legitimate purpose.

8 Protection of Minors' Information

mb888 is intended solely for those aged 21 and above. We do not knowingly collect any personal information from minors. If we become aware that a minor is using our services, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please notify our support team immediately.

9 International Data Transfers

mb888's servers and data processing facilities may be located in various countries. When your information is transferred internationally, we ensure that the laws of the relevant country and the standards of this Privacy Policy are fully complied with.

We ensure appropriate protective agreements and effective security measures for all international data transfers, so that your information receives equal protection everywhere.

10 Policy Changes & Updates

mb888 reserves the right to amend and update this Privacy Policy from time to time as needed. In the event of any significant change, we will send a notice to your registered email address or display a clear notice on the website.

Continuing to use the website after any changes will be considered as your consent to the terms of the updated policy. We therefore recommend that you visit this page regularly.

11 Contact & Dispute Resolution

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us directly. mb888's dedicated support team is available in Bengali and English, 24 hours a day, 7 days a week.

Contact us at: [email protected]

You can also use the live chat feature on the website to speak with our support team instantly. We generally try to process any privacy-related requests as quickly as possible.

12 Applicable Law & Dispute Resolution

This Privacy Policy will be interpreted and governed in accordance with applicable law. Any dispute or claim arising from the use of our services will first be addressed through negotiation.

You can raise any privacy-related concerns by contacting us directly, and we will work to find a resolution promptly and effectively.